Patient Notify
Appointment texts and emails that send themselves - and tell you why when they don't.
View source on GitHub- Status
- Available
- Category
- Patient Engagement
- Compliance
- HIPAA-ready
- Platform
- Built on the Canvas SDK
Overview
No-shows and phone-tag follow-ups are the price of patients not knowing where they stand. Patient Notify sends confirmations, reminders, cancellation and no-show notices, and telehealth join links over text and email - with per-visit-type templates, a per-patient send history in the chart, and plain-language delivery explanations when a message can't go out.
A closer look
Key benefits
What it isWhy it matters
The moments that matter, coveredConfirmations when a visit is booked, reminders before it, alerts on cancellations and no-shows, and telehealth join links on time.
Template control without codeAdmins set global templates and channels once, override any visit type, and add custom variables from a single admin page.
Chart-level visibilityStaff see every notification sent to a patient and can send or retry by hand, with a preview before it goes out.
Honest delivery statusOpt-outs, blocked numbers, and missing credentials surface as plain-language skip reasons - never silent failures.
Timezone-aware schedulingReminders send at a configured local time, so a day-ahead nudge never wakes a patient at three in the morning.
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Contact Us for Patient Notify
Pricing depends on your organization and plugin selection. Leave your details and we’ll get back to you shortly - or email info@vicert.com.
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